Questions I'm Living With

Unresolved questions guiding what comes next.

• Can an organization be more honest than its incentives?OpenClose

  Recurring across the crisis simulation and the return-to-office study.

  Current thoughts

  Current lean is: individually, yes, but structurally: only briefly. Looking for counterexamples.

• Can you observe an organization honestly without becoming part of what you're observing?OpenClose

  The photographer's version of the observer effect. A camera in a room changes what the room is willing to show it, which raises an obvious question about attention that isn't holding a camera at all.

  Current thoughts

  Current lean: not fully. The more access a room grants you, the more responsibility you take on for what you do with what it shows you.

• What does a trustworthy interface owe its reader?OpenClose

  The design standards answer this for the Atlas. The general case is harder.

  Current thoughts

  Working definition, no surprise the reader wouldn't thank you for.